When operating a Leasing Company having an accident management service is an essential asset to your business. This could simply be an additional add on service or to enable your repair centre to offer a total accident management service without the additional admin burden to your team. Get in touch and we would love to talk about how we can help you.
Fleet
Our fast-action approach will minimise claim costs and off-road times.
Courtesy Car
Offer your customers an immediate replacement vehicle. Fault or Non-Fault.Engineer Report
We can arrange and cover the cost of a full vehicle inspection at your premises or the clients.FNOL Handled
We will formally notify the insurers of a claim and ensure all time frames are adhered to.
All claims are managed by our team of experienced claims handlers.
Protect Your Premium
We can carefully assess the potential effect a claim would have on your premium and make a calculated decision based on past experience as to whether a claim should be made through your insurer or the repairs should be dealt with privately.Cost Controlled Claim
We keep associated costs such as replacement car and labor rates to a minimum and reduce the impact a claim will have on your policy. This is very important as the value of a claim has a significant bearing on premium calculations when it comes to fleet/business policies.Protected No Claims
We deal directly with the at-fault insurer and request a direct settlement from them for any heads of claim, therefore no involvement is required from your insurer, meaning your no claims are protected and a no claim is made against your own policy.Stay In Control
We act directly for you meaning you maintain control over your claim and can have as little or as much involvement with your as you wish. From experience, this may not always be the case when you allow your own insurer to deal with a claim on your behalf.OTHER BUSINESS SERVICES
Broker
We can offer a full accident management service for your clients. FNOL, repairs, total loss and recovery. Let our experienced claims handlers look after your clients.
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Leasing
Include our accident aftercare product as a benefit when closing sales. Your customer will have peace of mind with total accident cover.
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Repairer
We can offer a full accident management service to your clients. You deal with the vehicle repairs and let CC Response do the rest.
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Our Core Values
Client Journey
We believe that client journey and making sure customer experience is as smooth and frictionless as possible is paramount. We have developed internal systems and processes to create a super easy claims onboarding process for our clients and utilise intelligent claim automation to keep our customer is the loop every step of the way.
Intelligent Claims Processing
We have nearly a decade of experience in insurance claims processing and liability dispute resolution. We have developed several internal tools to ensure the best possible outcome to our clients and to ensure their claims is settled in a timely and efficient manner.
Revenue & Value
We know that if you can master the first 2 core values then this third one will be easy. We have a range of commercial structures we can offer to generate additional revenue to your business for each new case we deal with. Complete our contact form to discuss your specific requirements with a member of our team.
Do not contact your own insurer following an accident
Speak to us first and find out why